Expect Attentive Customer Service From Abbey Road Dental
Patients – our top priority.
Here at Abbey Road Dental we pride ourselves on providing the highest possible standard of care for our patients. Our staff are a team of highly qualified individuals, each with a high level of passion for the job they are in, and part of that passion involves a real love of caring for people.
You will see on our website that we put a lot into encouraging our customers and potential customers to get to know our team. From Debbie, our patient coordinator who is the first person patients will meet when they visit the surgery, always with the biggest smile on her face, taking the time and patience to ensure each and every enquiry is dealt with properly. To Diana Spencer, our practice owner who is the voice of the surgery, promoting a real family dentist with real family values and taking pride in her amazing approach to getting kids to love their dental visits. Each and every member of our staff works at the surgery because they truly care about providing the most excellent levels of service to patients who visit us.
How Do We Provide Excellent Customer Service?
Transparency – We will always be transparent with you about prices, cancellation policies, treatments and availability. You won’t get messed around with us, and we do not use sales tactics because we know that it’s frustrating for you and it certainly does not count as good customer service. You can find a lot of useful information on our website; however, if you do have any questions or queries we will always be more than happy to help you.
Your Opinion Matters – We will always talk you through all of the available treatments available for your dental issue. With modern dentistry there are usually multiple treatment options available for dental issues, and we’ll make sure we talk through all of them with you so that you can make an informed and educated decision about which treatment is the most suitable and affordable option for you.
Special Care – We appreciate that dental visits can be quite terrifying for some people, young and old. Our staff are trained to tactfully and expertly deal with anxious patients who may find even the most basic checkup scary. We understand these feelings of anxiety and can help you relax and feel comfortable very quickly with our friendly environment and excellent customer care.
Comfortable & Friendly Environment – We provide an incredibly welcoming, friendly environment for patients visiting us. Expect to feel relaxed and at home the moment you enter the door. We take real pride in being the family friendly dentist here in NW8, so will always go out of our way to ensure our patients are smiling after they leave our Abbey Road dental practice.
Exceptional Service – Here in Abbey Road, we have the latest dental technology and materials, enabling you to receive first class treatments from us. We make sure we’re in the know about all the latest advancements in dental technology and treatments, so we can always guarantee our patients are receiving the most modern treatment options and care.
Abbey Road Dental – The Family Friendly Dentist
At Abbey Road Dental in St John’s Wood, you can always expect first class customer service and care from us. If you’re interested in registering as a new patient with us, or enquiring about one of our many great treatments, please give us a call on 02076241603 and we will be more than happy to help you.
